Which countries do you offer door-to-door service to?
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We offer door-to-door service to Jordan (Amman, Irbid, Zarqa, Aqaba), Egypt (Cairo, Alexandria, and other cities), Saudi Arabia (Riyadh, Jeddah, Dammam), all GCC countries (Kuwait, Bahrain, Oman, Qatar), Libya, Algeria, and selected African countries. Contact us to confirm availability for your specific destination.
Does door-to-door include customs clearance?
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Yes, our door-to-door service includes both UAE export customs and destination import customs clearance. The recipient may still need to pay local import duties, but we coordinate the entire clearance process.
Is door-to-door service available for personal and household items?
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Yes. We handle personal effects, household goods, and relocation cargo for individuals and families. We guide you through the required documents (personal inventory list, passport copy) and ensure compliant shipping.
How is door-to-door pricing structured?
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Door-to-door pricing includes: pickup cost (within UAE), international freight (air or sea), destination customs clearance fee, and last-mile delivery cost. We provide an all-in quote upfront so there are no surprises.
What is the transit time for door-to-door shipments?
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Transit times depend on the mode and destination. Air door-to-door: Jordan 1–2 days, Egypt 3–5 days, Saudi Arabia 3–5 days, GCC 2–4 days. Road to Jordan: 4–6 days. Sea door-to-door: Egypt 10–18 days, Africa 12–20 days. These include customs clearance and last-mile delivery time.